Our Repair Process
These are the general steps that occur after you bring your vehicle into our shop:
1. Make Insurance Claim
2. Go to Showcase Collision for an Estimate
3. Get Repairs Authorized
4. Order Parts
5. Make Appointment
6. Begin Repairs – Remove Damaged Parts (further damage may be found)
7. Send to Paint Shop for Color Matching and Complete Paint Process
8. Reassemble Vehicle (Install bumpers, headlamps, and trim)
9. Detail Vehicle to Perfection
10. Final Inspection
11. Inform Customer of Vehicle Completion
Many repairs can be completed in one day. We will do everything possible to limit your vehicle’s down time.
To get more information about our collision care services, please contact us.
About Appraisals
The insurance company considers a car a total loss if its repair cost is more than the vehicle’s value. A car that’s almost new would have to be almost irreparable to be a total loss. In contrast, an old luxury car could easily become a total loss because of the high prices of parts and its low resale value.
Repair Information For Our Customers
In general, there are two main ways to repair the damage to your vehicle.
Quality Factory Replacement Parts
The best way consists of repairing all of the damage and replacing the parts with quality factory replacement parts. Not only are we assured of a proper fit and finish, which helps reduce the time your vehicle is in the shop, but also most items are readily available and delivered within 24 hours.
When repairs are performed correctly, the vehicle has the same structural integrity, appearance, and most importantly, the same function as if it had before the collision. This type of repair normally will cost a bit more, but it will restore your vehicle to an acceptable pre-accident condition as far as appearance and value retention if you later decide to sell the vehicle.
Alternative Parts
An alternative way to repair your damaged vehicle is to opt for alternative parts, such as after-market or used parts; these are acceptable repairs by most people and insurance companies. They can be just as good as parts that come from the original manufacturer.
However, sometimes used parts don’t offer as much savings as you might expect. Also, these repairs can create delays because aftermarket parts don’t always fit as precisely as OEM parts. Sometimes used parts have some blemishes that need repairing once we receive them. Short cuts may save you money, but could create delays.
The finished product, although it looks all right, will not be the same as if it were done with all new OEM parts. Cheaper is cheaper for a reason. You can always get a cheaper estimate. But will you be happy when repairs are completed?
Stay Informed and Educated
The information we’ve provided here is not a scare tactic or a sales pitch. This type of information is no different wherever you may go, and it’s not because we’re trying to make more money.
The difference with Showcase Collision & Auto Care Center is that we like to educate you, our customer. We never try to mislead you.
No matter how you decide to repair your vehicle, all of us at Showcase Collision & Auto Care Center will work hard for you to make sure that you are satisfied.